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FCM introduces AI to make traveling comfortable 

Global travel agent FCM is implementing AI (Artificial Intelligence) to make its customer user experience much easier.  

FCM hopes AI technologies will transform their business, to empower their clients to engage with their customers in a fresh new way.  

"AI has the power to enhance intelligence and creativity while deepening our expertise and insight. This presents us with unprecedented opportunities that extend to every touch point,” says John Morhous. 

Morhous is the FCM's Flight Centre Travel Group's chief experience officer and the architect of company’s technology strategy.  

FMC is a popular choice for leading brands, multinational corporations, and large-scale enterprises worldwide. FCM transforms business travel into a delightful experience by providing tailored services that meet the unique needs of both your company and its travellers. 

Read more here.

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